Understand the Data We Hold on Your Account
When you register, we collect your name, contact details, date of birth and account credentials. When you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, we log the transaction reference, wallet number and amount — not your full mobile banking credentials or PIN. We
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also collect device and session data such as IP address, browser type and login timestamps to protect your account from unauthorised access. If you contact our support team, records of that conversation are retained. Usage data — which sections of the site you visit, how long
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sessions last, what pages you interact with — helps us improve your account experience. We do not sell any of this data to third parties for marketing. Data shared with payment processors like the providers behind JazzCash, Easypaisa, and Raast is limited to what those processors
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need to complete your transaction. We retain your data for as long as your account is active and for a reasonable period after closure, in line with our obligations under applicable law where our services are permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.